Frequently Asked Questions
Everything you need to know about your Boston Scally Co gear.
How do I determine my scally cap size?
We recommend measuring the circumference of your head about an inch above your eyebrows. You can then refer to our detailed Size Guide found on each product page to find your perfect fit.
How long will it take for my order to arrive?
Standard domestic orders typically process within 1-2 business days. Once shipped, delivery usually takes 3-5 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start the process.
Do you ship your products internationally?
Yes, we ship our Boston Scally gear worldwide. Shipping rates and delivery times for international orders are calculated at checkout based on the destination.
How should I clean and care for my cap?
To maintain the shape and quality of your cap, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying unless specified on the care label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Shop Pay Installments.